Refund Policy

Effective Date: November 01, 2024

At CollegeKing, operated by Uone EdTech Private Limited, we strive to provide high-quality services and a satisfactory experience for all our users. This refund policy outlines the conditions under which refunds are applicable and how requests will be processed.

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1. Refund Policy for College Applications

No refunds will be provided for college application services once purchased. Our team invests significant time and effort into ensuring accurate and effective application processing. As a result, all payments made towards application-related services are final and non-refundable.

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2. Refund Policy for Duplicate Payments

If a duplicate payment is made for any of our services, a refund request can be initiated. The following terms apply:

1. Refund requests for duplicate payments must be raised within 15 days from the date of the transaction.
2. Refunds will be processed via the original method of payment within 10 working days after the refund request is verified and approved.

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3. How to Request a Refund

To initiate a refund request for duplicate payments, please email us at refunds@collegeking.in with the following details:

• Full name
• Contact details
• Payment receipt or transaction details
• Reason for refund request

Our team will review your request and respond within 5 working days.

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4. Processing Time for Refunds

Once a refund request is approved, the refund will be processed within 30 working days.

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5. Changes to the Refund Policy

CollegeKing reserves the right to update or modify this Refund Policy at any time without prior notice. The revised policy will be effective immediately upon posting on our website.

For any questions or clarifications regarding this policy, please contact us at:

Uone EdTech Private Limited
Email: refunds@collegeking.in
Phone: +91-9347-1234-22